free shipping over $150 Aus: code FREESHIPPING

DUX Collection Reed Diffusers

What is a reed diffuser, and how does it work?
A reed diffuser is a home fragrance product that consists of scented oil in a container and reeds that absorb the oil and release the fragrance into the air. The reeds wick the oil up, allowing it to evaporate and diffuse the scent.

How long do reed diffusers last?
The lifespan of a DUX reed diffuser depends on factors such as the size of the diffuser, the type of oil used, and the environmental conditions. On average, a reed diffuser can last anywhere from 4 to 12 weeks. DUX Reed Diffusers typically last longer because they are made without alcohol. 

 Size of Reed Diffuser  How long does it late
Large 200ml  8 months to 1 year
Medium 130ml  6 months
Small 50ml  2 to 3 months


Can I refill my reed diffuser with a different fragrance?
It's recommended to use the same fragrance oil that came with the reed diffuser to maintain the intended scent. However, should you want to refill your diffuser with a different fragrance oil we recommend following the following steps:

  1. Pour out any remaining fragrance oil in your jar.
  2. Wash your jar with warm soapy water.
  3. Rinse your jar thoroughly with clean water. 
  4. Allow your jar to air dry overnight.
  5. Once your jar is completely dry you can pour in your new fragrance oil. 

If you would like to explore our Reed Diffuser Refill range click here. 

How many reeds should I use in my diffuser?
The number of reeds to use depends on the size of the room and your desired fragrance intensity. Generally, starting with 6-10 reeds is a good recommendation. You can adjust the number of reeds to control the strength of the scent.

Can I control the intensity of the fragrance in my room?
Yes, you can control the intensity by adjusting the number of reeds in the diffuser. Adding more reeds will increase the fragrance intensity, while reducing them will decrease it.

How often should I flip the reeds?
To refresh the fragrance, flip the reeds every 1-2 weeks or when you notice the scent fading. Be sure to do this over a paper towel or a sink to avoid any oil drips on surfaces.

Can I use reed diffusers in any room?
Yes, reed diffusers can be used in various rooms, including living rooms, bedrooms, bathrooms, and offices. However, avoid placing them directly on wooden surfaces or other sensitive materials, as the oil may cause damage.

Are reed diffusers safe for households with pets?
While reed diffusers are generally safe, it's essential to be cautious with pets. Keep diffusers out of reach, and monitor your pets for any adverse reactions. If you notice any issues, consider using pet-friendly fragrance options.

Can I travel with a reed diffuser?
Traveling with a reed diffuser may not be practical due to the risk of oil spills. It's recommended to keep the diffuser in a stable, upright position to prevent leakage.

What should I do if the fragrance is too strong or too weak?
Adjust the number of reeds to control the fragrance intensity. If the scent is too strong, remove some reeds; if it's too weak, add more reeds. Experiment until you find the right balance for your preference.

If you have specific questions about our reed diffusers that are not addressed in this FAQ, feel free to contact our customer service team for further assistance.